Crisis Outreach and Response Team - Halton

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Contact the Mobile Team for a visit from the COAST team, consisting of a Crisis Intervention Specialist and a specially trained Police Officer. The team will respond to a residence, workplace, or any safe location to engage with individuals and caregivers to complete a risk assessment and mental status exam. The team assesses and triages the request and makes decisions to attend where there is evidence of escalating mental health symptoms, potential for aggression or violence, risk of harm, a vulnerable individual involved, or the potential need to attend hospital. Please Note: Assessment is done in-person and not over the phone. COAST 24/7 crisis line at 1-877-825-9011.

The Crisis Outreach Program supports individuals with mental health and/or substance use challenges that require short-term stabilization following a recent hospitalization(s), require immediate mental health or substance use support, are facing a high risk of relapse, or who have active concerns related to risk of harm to others. Call 905-693-4270.

Safe Beds/Congregate Treatment Settings are available 24/7 for adults aged 16+ who are experiencing a mental health and/or substance use crisis and are in immediate contact with the Halton Region Police Service (HRPS). Halton Regional Police Services (including mobile crisis teams) are the sole referral source into the Safe Beds program.

Call-in Counselling is available for one free single-session over the phone or video Monday to Friday from 8:30 am to 4:30 pm for individuals aged 16+. In-person service is available in Oakville on Wednesdays and in Milton on Thursdays. Please call 289-291-5396 to schedule a session.

Additional, longer-term therapy services, workshops, webinars, justice support services, and case management supports are offered and can be applied for online. To access support, please call our main office at 905-693-4270 and ask for our Intake Coordinator or email info@cmhahrb.ca.